December 27, 2015

License & Terms of Service

Please carefully read the following License & Terms of Service. GNU/GPL LICENSE

The software distributed by NYC HelpDesk.co LLC. (the “products”) consists of components, modules and plugins for the Joomla! application framework (also identified as “Joomla! extensions”).

The products are free software; you can redistribute a product and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version. All existing copyrights must be prominently visible on all modified versions of this software.

The products are distributed in the hope that they will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. Please read the complete GNU General Public License for more details.

PROPRIETARY LICENSE (FOR PRODUCTS AVAILABLE UNDER SUBSCRIPTION)

Our modules and extensions are distributed under a proprietary license and are not covered by the GNU/GPL license. You are authorized to make any necessary modification(s) to fit your purposes. You may not however redistribute or release any modifications as GPL or otherwise. You must also not change or remove the copyright information in the HTML, CSS and JavaScript files. Please contact us if you have any requirements or questions.

TERMS OF SERVICE (FOR PRODUCTS AVAILABLE UNDER SUBSCRIPTION) Our website provides a download service for the products in accordance with the licenses listed above and the following Terms Of Service issued by our company, NYC HelpDesk.co LLC.

Unlimited usage granted: Your subscription grants you unlimted download rights within your subscription period and use in as many domains and/or websites as you wish. For example, a 6 month membership entitles you to download the products an unlimited number of times within 6 months. If you renew your subscription, you are entitled to download the products to the extent of your subscription period. After your membership expires, you may continue to use the products since the products themselves are not time-limited.

Product modifications: You are authorized to make any necessary modification(s) to the products to fit your purposes. Redistribution of the product or any modified version must always be done in accordance with the GNU/GPL license. In this case, you must also not change or remove the copyright information in the header of the XML descriptor file or in PHP files.

Unauthorized Use: Although the number of downloads are not limited, subscriptions can not be shared. Sharing or other methods which allow for multiple, simultaneous downloads (and thereby affect the performance of this web site) are strictly forbidden and may result in termination of your subscription.

Updates: All of the products are designed for the latest stable version of Joomla! unless stated otherwise, but we can give no guarantee, that the products will run with future versions of Joomla!. Subscribers may use our Ticket Support System to address any issues related to software versions. Delivery: All subscriptions will be immediately activated after we have succesfully received your payment. Once a purchase is complete, the activation email will be sent to the email address specified during checkout.

Assignability: You may not sub-license, assign, or transfer your subscription to anyone else without prior written consent from NYC HelpDesk.co LLC. Ownership: You may not claim intellectual or exclusive ownership to any of the products, modified or unmodified. All products are property of NYC HelpDesk.co LLC. The products are provided “as is” without warranty of any kind, either expressed or implied. In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use the products.

Return/Refund Policy: We do not issue refunds after a subscription is purchased. Please make sure that you have carefully read all relevant documentation and tried out the demos.

Warranty: NYC HelpDesk.co LLC. does not warranty or guarantee these products in any manner. We cannot guarantee they will function with all 3rd party extensions or templates. All NYC HelpDesk.co LLC.products are tested to work on all major browsers.

Support: NYC HelpDesk.co LLC.offers our modules and extensions “as is”, with no implied meaning that they will function exactly as you wish or with all 3rd party extensions. All support questions should be directed to our Ticket Support System which can be used by all active subscribers. There is also the official customer-to-customer Community Support Forum, available to everyone seeking for help past our working hours.

COPYRIGHTED MATERIAL

All of the content on this web site is protected from re-use and publication by our existing copyrights. Violating these rights by reproducing the copy in print or online is a violation of these terms and will result in account suspension.