NYC HelpDesk

About Us

Full time web development without the overhead.

Your Local NYC Web Developer

For the past 10 years Jared Shih has been providing in-house web development and programming services for New York area clients who own and manage complex web applications and databases.

Full-time Integration

The NYC HelpDesk team will take the time to learn your company culture, adapt to your work flow and a build meaningful and on-going partnerships with your in-house staff. You get a full-time web development team without any overhead costs.

Trusted Experts

Everyday NYC HelpDesk partners rely on us to develop and maintain their WordPress and Joomla! sites as well as open source databases and Search Engine Optimization campaigns. Jared works on-site with each client to develop projects and help each organization realize their true online potential.

How We Work

One team for all your web development & SEO needs.

Local NYC Website & SEO Experts

NYC HelpDesk is not your normal web development company. Over the years NYCHD founder Jared Shih has developed a successful service model that involves working as a partner and integral member of your organization's in-house staff. Jared and his team anticipate your needs and create specialized solutions with quick turn around times.

NYC HelpDesk clients require service and development for large groups of websites and complex web applications. We are open to other projects if it's a fit. NYCHD team expertise spans a variety of frameworks including but not limited to WordPress, Joomla! Drupal and Symfony.

With NYC HelpDesk you get creative problem solving, excellent programming abilities, integrity and exacting standards. Most importantly you are dealing with a local New York company that understands your needs and has excellent communication skills. Let us take your company and your websites to the next level.

NYC HelpDesk is a certified Minority-owned Business Enterprise with New York City Department of Small Business Services.

Contact Jared to customize a development package that meets your needs.

Increase Website Traffic
Utilize effective White Hat SEO solutions which will increase your website traffic 25-65%. Get results in about 6 -8 months.
Decrease Bounce Rates
Decrease your website bounce rates by 5-10% with effective content writing.
Increase Sales & Donations
Develop an effective SEO marketing plan that will help increase the monetary value of your site by 10-20%.
Easy to Work With
Decrease website headaches 100%. Jared has over 10 years of experience in web development. You get him and a talented team on call 24-7.

A Note from the Founder

Dear Prospective Client:

Thank you for thinking about working with me and my team here at NYC HelpDesk. There is a lot to be said for having a local, honest and friendly web developer who understands the technology and can work with you on daily basis to make sure you have the technical tools that you need to stay ahead of the competition.

I enjoy working on a personal level with all with my clients to develop an in depth understanding of their project needs and long term website goals. Working with NYC HelpDesk you get all the benefits of a full time development team without any of the overhead.

If you are a non profit I encourage you to check out our seo for non-profit services. I would be more than happy to schedule a free online consultation with you to lead you through our SEO process here and let you know exactly what you can expect.

I look forward to hearing about your website goals and working with you soon!

Best,

Jared Shih
Founder & Lead Developer

Our Partners

The Team

Small team. Big results.

Jared Shih

Founder & Developer

Jared is the founder of NYC HelpDesk.co. He is also a former Peace Corps volunteer, English major and lover of Brazilian Jiu-Jitsu. Jared holds an M.A. in theoretical linguistics from CUNY Graduate Center and enjoys playing in open fire hydrants.

Alexandr Mankov

Sr. Developer

Aleks is an expert in related areas of UI/UX development. He is well versed in PHP, Perl, HTML/CSS, JavaScript and Ajax. Aleks graduated with a B.A. in Computer Science from St. Peterburg State Sea Technical University, Russia. In his free time he enjoys skiing, and all types of sports. He holds collegiate titles in swimming and freestyle wrestling.

Sergei Bobrov

Sr. Developer

Sergey is an expert in PHP MySQL and pixel perfect .PSD to HTML conversions. In his free time he enjoys traveling and spending time outdoors.

Dmytro Soloviov

Sr. Developer

Dima is expert in the web technologies. He’s development on PHP, HTML/CSS, JavaScript and always enjoy to learn something new. In his free time he enjoys video games, reading books and doing sports.

Arthur Keshishyan

Graphic Designer

Arthur works closely with team members to provide graphic design and support for all development related projects. His innate sense of composition and design makes him an invaluable asset to the team.

Testimonials

What some of our partners have to say.

Working with Jared and his team has been a game changer for WhyHunger. Unlike most developers we have worked with in the past Jared takes the time to understand our project requirements, helps us think through our strategies and keeps our organizational mission at the forefront. This translates into an online presence that is cutting edge, effective and speaks to what we do as an organization. With Jared and his team, we get the strategic development we need and the technical abilities to back it up!

Debbie Grunbuam

Director of Communications

The Union for Reform Judaism has over 300 Joomla! based websites. When we needed someone to help us provide development support and maintenance for such a complex system we turned to NYC HelpDesk for their expertise and experience. Jared’s team is responsive and highly skilled. They are integral to keeping the system running smoothly. Having them in our corner lets us focus on keeping the clients happy.

Joel Emerman

URJ Congregational Website Manager

Jared and his team are extremely knowledgeable and responsive. We brought them on to help grow our website business by developing a custom WordPress multisite installation. They have been critical in bringing this product to life and providing on-going development and support.

Matt Jacobson

PromoSuite Product Development

Thank you Jared, great webmaster skills and comprehension of problems. Jared went the extra distance. He sorted out problems a number of other web developers claiming better skills couldn’t grasp.

Van Derek

Author

First off, Jared’s work is excellent. He and his team executed a site overhaul for a city program I manage called Love Your Local. They exceeded expectations in terms of scope of work and efficiency. Equally impressive is Jared’s professional communication and incredible patience for the process of approval across our many departments. He is positive, kind, accommodating and a pleasure to work with. I cannot recommend him highly enough.

Anna D’Agrosa

Program Manager, NYC Love Your Local at NYC Department of Small Business Services

Wow! Jared did a great job from the very beginning. He clearly defined the scope of work, stated clearly what he needed with each update. We had a small problem with our hosting service and he reached out to tech support on my behalf and worked to solve the problem. His rates are affordable and his Joomla expertise is excellent. I’ve already referred him to another client who was impressed with his work. Great guy to work with!

Vincent S.

Business Owner

About Us

Full time web development without the overhead.

Your Local NYC Web Developer

Full-time Integration

Trusted Experts

How We Work

One team for all your web development & SEO needs.

Increase Website Traffic

Decrease Bounce Rates

Increase Sales & Donations

Easy to Work With

A Note from the Founder

Our Partners

The Team

Small team. Big results.

Jared Shih

Alexandr Mankov

Sergei Bobrov

Dmytro Soloviov

Arthur Keshishyan

Testimonials

What some of our partners have to say.